NCR Discontinuing Windows 7 Upgrades – April 2014

We are now less than 1 month away from the official Microsoft XP sunset date and in an unexpected turn of events Microsoft & NCR made official announcements last week that will further complicate the Windows 7 Migration Process.

Microsoft has announced that as of May 31, 2014, they will effectively be discontinuing all OEM sales programs selling Windows Licenses to upgrade XP to Windows 7.

This change will mean that as of May 31, 2014 NCR, Diebold,  and their Distributors, including Case Financial, will no longer be able to sell Microsoft Windows 7 Upgrade Software directly to our customers. This change has been imposed solely by the Microsoft Corporation. As a result, NCR has announced that as of April 30, 2014 their VARs (including Case Financial) and End-User base will no longer be able to order field upgrade to Windows 7 kits for ATMs running Windows XP OS, through NCR.

3 Paths for FIs to Consider

Given the recent announcements from Microsoft and NCR, there are 3 paths that all organizations running NCR or Diebold ATMs must consider: 1.) Migrate your ATMs to Windows 7 from Windows XP (Order software before April 30, 2014)  – Migrating your ATMs to Windows 7 will be the cheapest and easiest method to maintain PCI Compliance. If this is your plan, you will need to order (Not install, but order) your Windows software upgrade from Case Financial before April 30, 2014. 2.) Migrate your ATMs to Windows 7 from Windows XP (Order software after April 30, 2014) – After April 30th, the Microsoft Windows 7 Software Upgrades will be available only directly through Microsoft’s Volume Licensing Program. In doing so, they have made the process for deployment, license activation, image creation, ongoing security support, and maintenance, vastly more complicated and NCR/Case Financial may be barred from directly supporting this process. Due to these facts, the Windows 7 Migration Process will increase heavily in cost after April 30, 2014. 3.) Continue Using Windows XP and create “Compensating Controls” –  As an alternative, FIs can potentially achieve PCI Compliance through “Compensating Controls” such as, APTRA SolidCore available from Case Financial. This compliance path may be a cost-conducive option for organizations with larger ATM Fleets. However, there is no information available as to what kind or how many compensating controls must be in place to remain PCI Compliant. Ergo, this path may still leave organizations open to penalties from the Payment Card Industry and auditors alike. If you have any additional questions, or would like more information on PCI Compliance, Windows XP, or Windows 7 for ATMs: Please contact CASE Financial Toll Free at 1.877.728.9627 or click the contact us button at the top of this page.

Ted Peltier

Marketing Manager

Case Financial

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