NCR Interactive Teller

Interactive Teller Machine > NCR Interactive Teller

Give your customers a highly personal banking experience, anywhere, anytime.

NCR APTRA™ Interactive Teller enables banks to offer their customers the benefits of both self-service video banking and the branch experience in one solution, closing the “intimacy gap.” NCR APTRA Interactive Teller combines video banking collaboration and remote transaction processing banking technology embedded within the ATM to give your customer the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction.

By migrating routine transactions away from the teller counter, NCR APTRA Interactive Teller provides the combined benefits of lower processing costs, faster transactions and increased product sales and revenue growth.

Migrate Transactions and Lower Costs
Interactive Teller enables migration of routine, expensive transactions from the teller counter to the ATM channel, giving you the combined benefits of personal service, lower processing costs, faster transacting and smaller footprint branches.

Increase Productivity
Live tellers are deployed instantly across multiple sites, matching customer demand for when and where live teller service is needed. This allows you to maximize workforce productivity whilst consistently managing the performance of your staff from a central location.

Unlock Amazing Customer Experience
Interactive Teller gives your customers live face-to-face interaction with tellers at the ATM, delivering a highly personalized, differentiated experience any time of day or night.

Enjoy Increased Sales and Revenue Growth
By extending your brand footprint and physical reach to engage more customers, Interactive Teller increases your opportunity to sell services and generate referrals for specialist financial reviews resulting in increased revenue generation.

 

DIMENSIONS
Height:62.0”(1,575mm)
Width:30.9” (784mm)
Depth:Front access 40.2” (1,020mm)
Rear access 42.6”(1,082mm)
Weight:CEN L safe 2,227lbs (1,010kg)
CEN III/IV safe 2,546lbs (1,155kg)
INTERFACE
Display: 15” LCD touchscreen,  optional privacy filter, sunlight readable displays
Keyboard: EPP (PCI compliant)
Poly Carbonate or Stainless steel
Alpha Numeric (optional)
Card Reader: Smart Dip card reader
Smart IMCRW with CROPF and/or System Escape, HiCo 
Audio: High quality public audio and/or sound jack (optional)
Barcode Reader: 2D Barcode supports both 1D and 2D documents
Handset:Private handset, jack or public audio
Advert Panel:Standard or enhanced with backlight
Video Camera:Video Camera and video capture card
DISPENSER
Spray Dispenser:2-4 cassettes
DEPOSIT:Intelligent Cash Deposit and Recycling
PRINTER
Journal Printer:80mm 203dpi graphics ther­mal printer 
Receipt Printer:80mm 203dpi graphics thermal printer (option) 
Statement Printer:80 column thermal printer with document capture and 2ST
SECURITY
Software: Solidcore Suite for APTRA (optional)
Camera: NTSC
Safe: Safes – CEN L, CEN 1, CEN III, CEN IV 
Enhanced Card Drive:Fraudulent Device Inhibitor (Optional)
Teller Transactions:Teller cash withdrawal and deposit
Teller check deposit and cashing
Teller bill payments
Teller account transfers
Customer service inquiries (verbal interaction only)
New account/loan initiation
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