NCR Interactive Teller
Interactive Teller Machine > NCR Interactive Teller
Give your customers a highly personal banking experience, anywhere, anytime.
NCR APTRA™ Interactive Teller enables banks to offer their customers the benefits of both self-service video banking and the branch experience in one solution, closing the “intimacy gap.” NCR APTRA Interactive Teller combines video banking collaboration and remote transaction processing banking technology embedded within the ATM to give your customer the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction.
By migrating routine transactions away from the teller counter, NCR APTRA Interactive Teller provides the combined benefits of lower processing costs, faster transactions and increased product sales and revenue growth.
Migrate Transactions and Lower Costs
Interactive Teller enables migration of routine, expensive transactions from the teller counter to the ATM channel, giving you the combined benefits of personal service, lower processing costs, faster transacting and smaller footprint branches.
Increase Productivity
Live tellers are deployed instantly across multiple sites, matching customer demand for when and where live teller service is needed. This allows you to maximize workforce productivity whilst consistently managing the performance of your staff from a central location.
Unlock Amazing Customer Experience
Interactive Teller gives your customers live face-to-face interaction with tellers at the ATM, delivering a highly personalized, differentiated experience any time of day or night.
Enjoy Increased Sales and Revenue Growth
By extending your brand footprint and physical reach to engage more customers, Interactive Teller increases your opportunity to sell services and generate referrals for specialist financial reviews resulting in increased revenue generation.
DIMENSIONS | |
Height: | 62.0”(1,575mm) |
Width: | 30.9” (784mm) |
Depth: | Front access 40.2” (1,020mm) |
Rear access 42.6”(1,082mm) | |
Weight: | CEN L safe 2,227lbs (1,010kg) |
CEN III/IV safe 2,546lbs (1,155kg) | |
INTERFACE | |
Display: | 15” LCD touchscreen, optional privacy filter, sunlight readable displays |
Keyboard: | EPP (PCI compliant) |
Poly Carbonate or Stainless steel | |
Alpha Numeric (optional) | |
Card Reader: | Smart Dip card reader |
Smart IMCRW with CROPF and/or System Escape, HiCo | |
Audio: | High quality public audio and/or sound jack (optional) |
Barcode Reader: | 2D Barcode supports both 1D and 2D documents |
Handset: | Private handset, jack or public audio |
Advert Panel: | Standard or enhanced with backlight |
Video Camera: | Video Camera and video capture card |
DISPENSER | |
Spray Dispenser: | 2-4 cassettes |
DEPOSIT: | Intelligent Cash Deposit and Recycling |
PRINTER | |
Journal Printer: | 80mm 203dpi graphics thermal printer |
Receipt Printer: | 80mm 203dpi graphics thermal printer (option) |
Statement Printer: | 80 column thermal printer with document capture and 2ST |
SECURITY | |
Software: | Solidcore Suite for APTRA (optional) |
Camera: | NTSC |
Safe: | Safes – CEN L, CEN 1, CEN III, CEN IV |
Enhanced Card Drive: | Fraudulent Device Inhibitor (Optional) |
Teller Transactions: | Teller cash withdrawal and deposit |
Teller check deposit and cashing | |
Teller bill payments | |
Teller account transfers | |
Customer service inquiries (verbal interaction only) | |
New account/loan initiation |
Contact us about this product
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